THE RETELLING - TERMS OF SERVICE

Thank you for purchasing THE RETELLING (“Subscription”). All sales are final for this Subscription. By clicking “Buy Now” (or any other phrase on the purchase button), entering your payment information, or otherwise completing the Subscription check-out, you ("Customer") are executing a legally binding agreement. Through rendering initial payment, Customer understands that they will be charged the full amount of either the payment plan or pay-in-full price, whatever Customer selects upon checkout. Customer agrees to the following terms and conditions of this Agreement (“Agreement”) in their entirety:

1. INTRODUCTION

PAGAN ALEXANDRIA (“Company”) is a company that provides creative entrepreneurs with online marketing and sales trainings, programs and other educational materials, and also publishes fiction books. Company has created THE RETELLING ("Subscription") to help creative entrepreneurs uplevel their marketing and sales skills and knowledge. The Subscription is a collection of recorded masterclasses and trainings delivered via a bi-weekly newsletter, as well as exclusive access to a customer dashboard and community.

2. TERM

This Term of this Agreement shall be 12 months from the date of initial purchase, with the exception of Sections 8, 9, and 10 which shall survive the Term of this Agreement.

3. DISCLAIMERS

For the purposes of this Agreement, the Company is not an employee, social media manager, consultant, psychiatrist, psychologist, therapist, public relations manager, personal brand advisor, counselor, business operations manager, financial analyst, business executive, or other agent of Customer’s business.

Customer understands that the Subscription has been designed by Company for general educational and informational purposes only, with the goal of teaching Customer new skills and providing Customer with awareness of modern business and marketing practices. Through the Subscription, the Company might provide guidance regarding their brand and business, but it is ultimately the responsibility of the Customer (and only the Customer) to make the final decision for his/herself. By using Company’s services and purchasing this Subscription, Customer accepts any and all risks, foreseeable or unforeseeable, arising from such transaction. Customer agrees that Company will not be held liable for any damages of any kind resulting or arising from the use or misuse of the Subscription. Customer agrees that use of this Subscription is at user’s own risk.

This Subscription does not include: 1) procuring business or potential Customers for Customer; 2) performing any business management services for Customer, such as accounting, operations, research, or development; 3) therapy sessions in the form of psychotherapy, psychoanalysis, or behavioral therapy; 4) publicity, public relations and/or social media marketing services; 5) legal or financial advice; 6) introduction to Company’s professional network and business relationships. 

Customer hereby acknowledges that Customer is solely responsible for the amount of income and/or type of results that Customer generates by implementing techniques and advice provided by Subscription. Customer also acknowledges that the Company cannot and does not guarantee that implementation of the Subscription will provide Customer with a successful business. Customer also agrees that he/she is solely responsible for any personal decision that Customer makes during or as a result of Customer’s use of the Subscription, and indemnifies Company from any liability regarding said decision. 

4. PROGRAM SPECIFICS

The Subscription includes a collection of live and pre-recorded trainings and masterclasses geared towards sales and marketing strategies for online book-based businesses.

Company reserves the right to substitute services equal to or comparable to the value of Subscription if reasonably required by the prevailing circumstances as determined exclusively by Company.

5. CUSTOMER’S RESPONSIBILITIES

The Subscription has been developed for educational purposes only. The Company has established its proprietary Subscription in order to educate and inspire Customer to pursue his/her business goals. However, Customer hereby acknowledges that Company does not guarantee Customer’s goals, whatever the goals may be, will be reached by completing and implementing the advice and techniques in the Subscription. Customer accepts and agrees that Customer is 100% responsible for his/her results from the Subscription. Customer acknowledges that, as with any investment, there is an inherent risk associated. As such, Customer agrees there is no guarantee that Customer will attain his/her goals by simply completing the Subscription.

Nevertheless, Customer acknowledges that he/she can optimize her potential results from the Subscription by adhering to the following:

• Showing up for the trainings and watching them in their entirety.

• Consuming and implementing information taught in the class.

• Taking 100% responsibility for Customer’s results, 100% of the time.


6. PAYMENT & FEES

Customer has one payment options to purchase the Subscription, outlined below: A) a one-time fee, due in-full before Customer may access the Subscription. Upon executing this Agreement, Customer agrees to pay the Company the full purchase amount for the Subscription, regardless of what payment option Customer selects at checkout.

If any payments fail, Customer agrees to remedy the situation immediately (ie. update Customer’s payment information, provide a new credit card, and/or make all past-due payments within 5 business days) or else Customer forfeits his/her right to access the Subscription. (e) The Customer shall not threaten or make any chargebacks to the Company’s account or cancel the credit card that is provided as security without the Company’s prior written consent. The Customer shall pay for any fees associated with recouping payment, including but not limited to, collections fees and attorneys’ fees. In the event of a chargeback, Company reserves the right to report the incident to credit reporting agencies as a delinquent account.

Customer hereby agrees to pay in accordance with one of the following plans:

THE PROGRAM:

A. MONTHLY SUBSCRIPTION
• One (1) payment of exactly thirty-nine US Dollars ($39.00 USD) due every month, for month-to-month access, the first payment of which is due immediately upon signing and execution of this Agreement. The Subscription shall not be distributed for Customer’s access until and unless full payment is rendered, and access will only be maintained so long as payment is kept up to date.

7. REFUND POLICY

All sales are final for this Subscription. Due to the inherent nature of educational programs and the electronic transmission of same, there are no refunds.

8. NON-DISCLOSURE & CONFIDENTIALITY

Confidential Information & Non-Disclosure - Company takes pride in its proprietary information included in each Subscription. As such, Customer agrees and acknowledges all Confidential Information shared through this Subscription and by the Mentor is confidential, proprietary, and belongs exclusively to the Company.

“Confidential Information” includes, but is not limited to:
• Any systems, sequences, processes or steps shared with Customer;
• Any information disclosed in association with this Agreement;
• Any systems, sequences, processes, or trade secrets in connection with the Subscription or Company’s business practices.

Testimonials - Company also agrees to protect Customer’s personally identifiable information. However, from time to time, Company may use general statements about Customer’s success for testimonials as part of Company’s marketing strategy. By agreeing to these Terms, Customer agrees to Company sharing Customer’s success stories as testimonials in any matter across any media at the sole discretion of Company.

9. INTELLECTUAL PROPERTY & LIMITED LICENSE

Intellectual Property - This Subscription and the related content shall be considered intellectual property owned by Company. Other examples of intellectual property owned by Company and within Company’s products include, but are not limited to: trademarks, service marks, layout, logos, business names, course/program/module names, design, text, written copy, certain images, podcast recordings, workbooks, videos, audio files, and all of our paid products (collectively referred to as “Intellectual Property”).

Limited License - Company grants only a limited, personal, non-exclusive and non-transferable license to Customer to use the Intellectual Property for Customer’s personal and internal business use. Nothing in this Agreement shall transfer ownership of or rights to any intellectual property of the Company to the Customer, nor grant any right or license other than those stated in this Agreement. Customer acknowledges that his/her purchase of this Subscription is for his/her/its single individual use. Customer shall not copy, reproduce, transmit, modify, edit, create derivative works from, alter, sell, or share with others any products or parts of the Subscription without prior written consent or unless provided otherwise.

If Customer is also a business owner or professional in a similar industry, Customer shall not misappropriate any of Company’s Intellectual Property and proprietary information in the following manner:
• Teaching Customer’s Customers/customers/audience any of the information, methods, solutions, or formulae owned by Company and passing it off as Customer’s own;
• Copying any of Company’s Subscription content and/or material for Customer’s commercial use;
• Copying, publishing, transmitting, transferring, selling, creating derivative works from, reproducing, or in any way exploiting any of the Intellectual Property owned by Company in either whole or part without prior written consent.

10. INDEMNIFICATION / LIMITATION OF LIABILITY

Customer hereby acknowledges that Company is not liable for any injuries that may arise from Customer’s actions, omissions, or decisions based off Customer’s use of this Subscription including but not limited to: a decision to leave a job, a decision to invest in an opportunity, a decision to start a business, any of Customer’s business decisions, any of Customer’s financial decisions. Customer hereby agrees to indemnify and hold harmless Company of any claims that may arise after use of this Subscription.

Access to this Masterclass is currently hosted through a third-party platforms, YouTube, Zoom, Telegram, ThriveCart Learn, Facebook and Google Drive. Company is not liable for any limitation of access to the Masterclass caused by Substack, YouTube, Zoom, Telegram, ThriveCart Learn, Facebook and Google Drive.

11. MISCELLANEOUS

A. Amendments - We reserve the right to amend this Agreement from time to time. Any amendments must be agreed in writing and executed by both parties.
B. Headings & Severability - Headings are included for convenience purposes only and shall not affect the construction of this Agreement. If any portion of this Agreement is held to be unenforceable, it shall not affect the remaining portions of the Agreement, which shall remain in full effect. If any portion of this Agreement is held to be unenforceable, then the unenforceable portion shall be construed in compliance with applicable law in a light most favorable to the original intentions of the parties. If the unenforceable portion of the Agreement is found by a competent court of this jurisdiction to be contrary to law, then it shall be changed and interpreted to best reflect the original intentions of the parties, and all other provisions shall remain in full force and effect.
C. Entire Agreement - This Agreement reflects the entire agreement between the parties. This Agreement trumps any other existing negotiations, communications or Agreements between the parties, whether written, oral, or electronic, and is the full extent of the Agreement between the parties.
D. All Rights Reserved - All rights not expressly granted in this Agreement are reserved by us.
E. Governing Law - Company is located in Australia and is subject to the applicable laws governing Australia. The governing law for this agreement is the laws of Queensland.
F. Arbitration - Any disputes arising under this Agreement shall first be resolved through a binding arbitration.
G. Execution – Customer agrees to accept the above Agreement in its entirety when Customer selects and confirms “I agree to the Terms & Conditions” at the Subscription checkout page and by rendering first payment.